Can I move my Starlink to a new address or sell my used kit?

This one comes up every time somebody moves across town or finds a used kit on Facebook Marketplace. You own the dish, so you can take it with you or sell it — but Starlink's account rules decide whether it actually works after the move. Get the account part wrong and you have a very expensive paperweight.

I'm moving. Can I take my Starlink with me?

Yes. The kit is yours, so pack it up and take it. Your service plan is what needs attention.

On a Residential plan, Starlink service is tied to the service address you registered when you signed up. Move permanently and you need to update that address in your account:

1. Log in to your Starlink account in the app or at starlink.com.
2. Choose Manage next to the dish you are moving.
3. Update the service address to the new one and save.

Menu names move around in the app from time to time; if you can't find it, Starlink's help center walks through it.

The new address has to have open capacity. If that area is full, Starlink won't move your service there. Some busy areas also carry a one-time congestion charge, so read the confirmation screen before you save.

If you are moving back and forth between two places — a lake house, a deer camp, splitting time with family — a Residential plan will fight you. Switch to a Roam plan for the moving-around months. Roam works away from a fixed address, and you can switch back to Residential when you settle in one spot.

How do I transfer a used Starlink to a new owner?

A used kit only works for the buyer after the seller releases it from their Starlink account. Before you start, two things have to be true: the account balance is paid to zero, and the kit is old enough to transfer (as of mid-2026, 120 days after purchase or 90 days after activation).

From the seller's side:

1. Write down the serial number first. It's on the bottom of the dish.
2. Log in, choose Manage next to the dish, and cancel the service plan. Pick the reason "I want to transfer my Starlink" if you have the buyer's email, and Starlink will send them activation instructions.
3. No buyer yet? Cancel the same way, then use Transfer in the dish's settings. That permanently removes the kit from your account.
4. Factory-reset the router by holding the button on the back for about six seconds. Transferring doesn't reset it, so otherwise your old Wi-Fi name and password stay on it.
5. Hand over everything: dish, router, cable, power supply and mount, plus the serial number.

Starlink prorates when you sign up but not when you cancel, so the seller saves a little by doing this near the end of the billing cycle.

The buyer then goes to starlink.com/activate, enters the serial number (or the kit number from the original box), and sets up their account and plan.

What should I check before buying a used kit?

Used dishes change hands all over East Texas, and most of the trouble comes from skipping the account work. A few rules:

• The release has to happen in the seller's account. If the seller can't or won't log in and transfer the dish, the kit stays tied to them and you cannot activate it. A router factory reset does not unlock anything — the lock is in Starlink's system, not in your house.
• Get the serial number before you pay. Ask for a photo of the label on the bottom of the dish. The buyer activates with that number, so no number, no deal.
• Check the hardware. Make sure the kit is complete — dish, router, cable, power supply and mount — and look at the cable ends and connectors for corrosion or damage. A cable with a corroded plug is a repair waiting to happen.
• Check your address first. Go to starlink.com and confirm service is available at your address before money changes hands. If the area is at capacity, Residential may not activate there, and some areas add a one-time congestion charge at activation, used kit or not.
• Never buy a login. "Still active on my account, just use my sign-in" is not a transfer. The seller keeps full control, and the moment they cancel or their card fails, you are offline with hardware you cannot claim.

What we do

A move or a used kit usually means the dish needs to be mounted again: new roof, new eave, new pole, new angle to the sky. We remount Starlink dishes, check for pine-tree obstructions before we drill anything, and get your Wi-Fi covering the house again.

Text photos of your new spot — or the used kit you are thinking about buying — to (903) 481-9722, or get a free quote.