How do I find my Starlink kit number and serial number?

By Torren Davis, owner, Reliable Orbit InstallationsPublished 2 min read
The short answer

Your Starlink has three different identification numbers, and they are not interchangeable. The kit serial number is on the shipping label of the original box, the dish serial number is on a label on the hardware itself (where depends on the model), and the Terminal ID is in the Starlink app under Settings, then Advanced. If you bought your kit straight from starlink.com, you do not need to hunt these numbers down.

Sooner or later Starlink asks for an identification number — usually when a kit changes hands, gets moved, or gets set up on a different account. The catch is that there are three different numbers, they live in three different places, and they are not interchangeable. Here is where each one is.

The kit serial number is printed on the shipping label of the original box your Starlink came in. It looks like KIT00000000 — the word KIT followed by a string of digits.

That makes the original box worth keeping, or at least worth photographing before it goes in the trash. If you bought your kit straight from starlink.com, Starlink says this step is not needed.

The dish itself carries its own serial number on a hardware label, and the spot depends on which model you have:

  • Standard 4 / Standard 4X and Starlink Enterprise: on the back of the dish, near the connector port.
  • Starlink Mini: on the bottom left of the kickstand.
  • Starlink Standard Actuated / Starlink Performance (Gen 1): on the bottom of the mast.
  • Starlink Performance (Gen 2): on the back of the dish, near the connector port.

Not sure which dish you are looking at? Our guide to which Starlink dish you have walks through the models.

The third number, the Terminal ID, lives in the Starlink app:

  1. Open the Starlink app.
  2. Go to Settings, then Advanced.
  3. Find the ID listed under STARLINK. It looks like 00000000-00000000-00000000.

You can also get there from the app home screen: tap the Menu button in the top left, scroll down, and tap the "i" information bubble to see the details.

One detail that trips people up: when you type this ID in somewhere, leave off the "ut" that appears in front of it. If you get an "Invalid Device ID" error, Starlink's advice is to check that the identifier was entered correctly — and that missing "ut" is the first thing to look at.

Identifier What it looks like Where to find it
Kit serial number KIT followed by digits, like KIT00000000 Shipping label on the original box
Dish serial number Varies by model Label on the dish — back near the connector port, bottom left of the kickstand, or bottom of the mast, depending on the model
Terminal ID Three groups of digits separated by dashes Starlink app, under Settings, then Advanced, listed under STARLINK

If you are moving a kit to a new address or putting a used kit on your own account, our article on moving Starlink or transferring a used kit covers how that process works.

What we do

We install Starlink, bridges, mesh and cameras across East Texas. If you are setting up a new or used kit and the numbers, the mount, or the Wi-Fi are giving you trouble, send us a text with photos of what you have to (903) 481-9722, or get a free quote and we will take it from there.

Common questions

I bought my Starlink used — which number do I need?
The identifier tied to the hardware itself. The kit serial number is on the shipping label of the original box if the seller still has it, the dish serial number is on a label on the dish, and the Terminal ID is in the Starlink app under Settings, then Advanced.
I bought directly from starlink.com — do I need to find this?
No. Starlink says this step is not needed if you purchased from starlink.com.
I got an "Invalid Device ID" error — what do I check?
First, check that the identifier was entered correctly. If you are entering the Terminal ID from the app, make sure you left off the "ut" in front of it.
Where is the serial number on a Starlink Mini?
On the bottom left of the kickstand.

We do this work in

Sources

  1. What is a Starlink identifier? (Starlink Help Center, October 2026)

Want it done right the first time?

We install Starlink, point-to-point bridges, mesh Wi-Fi and hardwired cameras across East Texas. Send a few photos and we'll give you a straight quote.

Starlink changes its hardware, plans and policies often. This page reflects what we knew on Oct 23, 2026; check the sources above or starlink.com for the latest.

More answers

Reliable Orbit Installations is an independent installation service and is not affiliated with, sponsored by, or endorsed by Starlink or SpaceX. References to "Starlink" and "SpaceX" are for descriptive purposes only. Starlink and SpaceX are registered trademarks of their respective owners. For official information visit starlink.com and spacex.com.

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